Frequently Asked Questions

Everything you need to know about our premium drinkware and home accessories

Are Kambukka products dishwasher safe?

Most of our lids are 100% dishwasher safe. For the bottles and containers, we recommend checking the specific product page or the bottom of the item, as some powder-coated finishes are best preserved through hand washing.

How long do the thermal products keep drinks hot or cold?

Our vacuum-insulated stainless steel bottles are designed to keep beverages hot for up to 9 hours and cold for up to 18 hours, depending on the specific model and size.

Can I purchase replacement lids or parts?

Yes, we believe in sustainability. We offer a range of universal lids and spare parts so you can extend the life of your product without needing to buy a completely new bottle.

What is your return policy for home orders?

We offer a 30-day return window for all unused products in their original packaging. If you are not satisfied with your purchase, you can initiate a return through our online portal.

Are your products BPA-free and safe for the family?

Absolutely. All Kambukka products are 100% BPA-free and do not contain any harmful toxins, ensuring a safe and healthy drinking experience for both adults and children.

Do you offer international shipping?

Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and will be calculated automatically at checkout.