Returns & Exchanges
At Kambukka, we want you to be completely satisfied with your sustainable drinkware; if you are not happy with your purchase, you can return your items within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Log in to our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the unused items in their original packaging, ensuring all tags are attached and the product is securely cushioned for transit.
- 3.Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or scheduled pickup point.
- 4.Receive Your Refund
Once our warehouse inspects your return, we will process your refund to the original payment method within 5 to 7 business days.
