Returns & Exchanges

At Kambukka, we want you to be completely satisfied with your sustainable drinkware; if you are not happy with your purchase, you can return your items within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Return

    Log in to our online returns portal with your order number and email address to select the items you wish to send back.

  • 2.
    Prepare the Package

    Place the unused items in their original packaging, ensuring all tags are attached and the product is securely cushioned for transit.

  • 3.
    Ship the Item

    Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or scheduled pickup point.

  • 4.
    Receive Your Refund

    Once our warehouse inspects your return, we will process your refund to the original payment method within 5 to 7 business days.